Frequently Asked Questions

Plans, subscriptions & billing

What plans are available?

Do I need a Claude or ChatGPT subscription to use the service?

Can I use the service without an AI subscription at all?

How can I get a sample of your data?

What are the pro and non-pro classifications for IVolatility's options data?

Can I have multiple subscriptions under one account for the API, such as Builder and Lab?

After subscribing, I see another subscription called "IV Data Cloud Individual" is active. What is it?

Where do I cancel?

Can I use the API for the remaining paid period after cancellation?

Getting started & environment

How quickly can I access IVolatility's market data?

Do I need programming knowledge to use IVolatility's API?

Do I need VS Code, and is it an extra cost?

What is IVolAI and what can it do?

How do I start a backtest?

API keys, limits & errors

Where can I generate an API key?

Can I create multiple API keys?

Do I need an API and API key to use IVolAI?

Where can I top up my AI key?

Do you have any limits in the API?

Why am I receiving a 401 (Unauthorized) or 403 (Forbidden) error when accessing an endpoint?

I run endpoint, but I cannot receive data in return. What is wrong?

Data, markets & coverage

Where does IVolatility's options data come from?

Which markets and regions are available?

How do I find out which symbols and data exist?

Can I get 1-minute snapshots data via API?

Backtesting strategies & workflow (IVolAI)

What are the "5 layers" (5-layer interview)?

Which strategies are supported?

What's the difference between SINGLE and OPTIMIZATION?

What entry signals can I use?

How do stop-loss and exit timing work (for earnings)?

What is an earnings backtest?

Do I get a notebook or a script?

Results & dashboard (IVolAI)

Where do I view results?

What does "no trades" mean, and what should I do?

What is the dashboard and why do I need it?

Is there a simple video I can watch that gives me a demonstration of the IVolLive platform?

How to read and use IVolatility numbers?

What is the methodology used in calculating the IV index?

Does the IV index represent only the ?at the money? options? volatility?

What is the difference between IV Index Call and IV Index Put?

Why do you normalize the IV index to fixed maturities (i.e. 30 days)?

How many expirations do you use for IVIndex calculations?

Is any weighting scheme applied to the calculation of historical volatility?

What models and what market inputs do you use?

What is Volatility Skew?

How far back do you have Implied Volatility data on individual stocks and indices?

What is a 'current option price' you use for IV calculations?

Can I access data for options that are not currently active?

Do you have 0DTE data in EOD options datasets?